We have just released a software update for Atola Insight and it is available for immediate download.
More than 150 features and bug fixes were implemented in Atola Insight 3.2. We would like to introduce new key features right now.
Password recovery for modern Seagate and WD drives
We implemented smart internal algorithms for all modern WD drives. Automatic password removal for F3 Seagate HDDs is now supported.
Head map support for Seagates with physical sector size of 4K
Selective head-by-head imaging and diagnostics for all Seagate drives with 4KB physical sector size was added to Insight 3.2.
Transferring cases between PCs
With Insight 3.2, you can export entire case history and all reports for a certain hard drive into a single package file. Then this package file can be sent to a colleague in another location. After that he or she can easily import this file and continue working on the case.
Improved case search
“Open case” view became much more convenient for use:
- Instant case history view after case selection
- Added creation and last open date search conditions
- Totally revamped UI
Progress bar zoom in Imaging
Imaging in Insight 3.2 represents new features when you can see detailed sector intervals in progress bar via zoom-in action. Thusly, you can overlook non-imaged blocks of damaged drives and jump more precisely in the zoomed mode.
In the screenshot below you can see zoomed interval starting from sector 352,382,976 and ending with 360,771,584. All zoom mode shortcuts described in the shown tooltip.
Analyse new head graphs in Automatic Checkup
HDD access speed got the new visual representation per each head. Now you can see how fast drive heads perform at beginning, middle, and end of media surface.
Other major Atola Insight 3.2 changes
- DiskSense Ethernet now better handles short network outages
- Imaging: Added “Next Head” button to instantly skip to the next head
- Insight will now verify Target media for partitions and will output a warning if partitions are detected
- Disk identification timeout can now be specified via Preferences
- Password recovery can now reset a password temporarily, until a power cycle (nothing is written onto hard drive)
- Reports can now be exported into PDF, HTML, RTF formats
- When specifying sector ranges in Insight, abbreviations can now be used, i.e. 3M -> 3000000, 40K -> 40000
Full Atola Insight 3.2 change log is available here: Atola Insight Changelog.
Tags: Atola Insight
Atola Technology will be at booth #16 at Paraben’s Forensic Innovations Conference in Salt Lake City, November 13 and 14th.
This annual educational conference showcases the latest technical advances being made in the fields of Law, Forensics and eDiscovery. Come and get a personal demonstration of Atola’s next generation of forensic data recovery software and hardware innovations or simply come to ask questions of Atola’s C.E.O. and world-leading expert in forensic data recovery and hard drive engineering, Dmitry Postrigan.
We have just released a software update for our Atola Disk Recycler product. The update is available for download: http://recycler.atola.com/download.html
- Added option for audio notifications when script finishes
- Added option asking for disk model and serial if it doesn’t get ready
- New Duplicate script button in Script Editor
- New script command Contains to analyse string values
- SetExtendedResult command supports color codes (ex. #AAFFAA) and influences port color
- Ability to change custom data folder path via Settings
- Recycler doesn’t require Windows administrator privileges anymore
- Sanitization Report for DOD wipe", "NIST Erase", "NIST Erase plus Verify" scripts added
- "Sanitization Report" template added
- Improved script parsing and error handling algorithm
- Text dump of bytes (read sectors) can be added to report now
- Fixed size of Add Command window
- Checksum calculation removed from "Wipe using DoD" sample script
- VendorId command removed due to uselessness
Atola Insight 3.1 has been released with more than 70 changes. We built up many new awesome features based on revolutionary UI update in 3.0 version.
Imaging: Target HEX Viewer
The real time viewer of imaged data! It shows all bytes already written to a target drive during imaging. There are two modes available:
- Automatic with refresh interval slider
- Manual by means of Read sector button
Improvements in Case Management
We have significantly improved reporting in the Insight and we made sure everything is now being logged in finest detail. For example, each flip of the Write Protection switch on the DiskSense unit is now logged.
All or only selected reports can now be printed (or exported to rtf) via the new Export / Print function.
Attach files to your case
Insight 3.1 allows attaching files in the case tracking system. Whenever you attach a picture, a thumbnail is added on the Home screen.
It is now possible to hash both source and target drives simultaneously via a separate Calculate Hash menu.
Imaging now supports pre-hash and post-hash options. Hash calculation can now be performed on:
- source drive as pre-hash option
- target drive as post-hash option
Other Atola Insight 3.1 changes
- Imaging: Reorganized imaging settings
- Imaging: Auto-compare option for Imaging
- Imaging: Custom LBA intervals are now shown on the result screen as well as in case history
- Imaging: Ability to view LBA addresses + contents of those sectors where file signatures were detected
- Disk compare: Performance was improved significantly for DiskSense Ethernet units
- Licensing: it is now possible to extend a subscription without internet connection
- Better Ethernet unit reconnection upon connection loss
- Added a menu item for DiskSense unit information
Full Atola Insight 3.1 change log is available here: Atola Insight Changelog.
Tags: Atola Insight
We prepared the interview with one of our customers David Foster, General Manager of Memofix. Memofix is a Canadian market leader in data recovery and hard disk repair.
Please tell me about your company and your current role?
Memofix has been focused on computer storage devices since first being formed in 1986 to provide warranty service repairs for Seagate hard drives in Canada. So fixing hard drives really is in our blood. My role at Memofix is 100% centered around our data recovery services. I am tasked with developing our capabilities and processes, as well as managing our day to day operations. As a small company, my role touches on all aspects of the business.
What is the most challenging aspect of your work?
Managing customer expectations on both pricing and turnaround time is extremely challenging these days. Many clients find data recovery expensive and are shocked when the pricing quickly exceeds the value of their hard drive. The “no data, no charge” policies so prevalent in data recovery have to paid for by someone, and this tends to make the cost of a successful recovery high, or at least the perception. Additionally as the drives and the amount of data get larger and larger, the entire recovery process from imaging to data preparation is taking proportionally more time. Clients under the stress of data loss are not very patient.
How often do you use your Atola systems and how does it help you in your work? (please also indicate Atola systems used)
Our 3 Atolas are constantly busy. The two Insights are usually imaging error ridden drives where the process can take a few days to a few weeks. And we try and keep our Bandura open so it can be used for modifying a HPA, a quick diagnosis, or a fast image copy.
How often do you work with SSD disks, do our systems assist you with them?
We see 3 to 4 SSD’s per month. We often use the Atola for imaging them. One of the SSD manufacturers changes their SSD serial number to an error code if the device fails. We have also used our Atola to read this error code so we can further decipher the problem.
What are your recommendations regarding further improvements of your Atola systems?
I had some ideas for the Bandura but I guess I can keep those to myself. As for the Insights, they do pretty well everything I could want, without becoming a full scale system area analyzer/fix.
What would you most like to see changed or improved in the field of Data Recovery/Forensics?
There are a lot of unscrupulous data recovery businesses out there as it’s just too easy for anyone to create an impressive website and appear professional. Some sort of Technical and Business Practice accreditation would be great for the industry.
What kind of information would you find the most useful for your business that we could publish at the official Atola blog?
Perhaps some more in-depth articles on the inner workings of hard drives and SSDs. Maybe a forum for discussing problems and a little classified ad section for the data recovery industry with a “for sale” and “wanted to buy” section. Maybe Atola becomes the accreditor of data recovery businesses and you have a list of the good guys.