customer relations

A very nice feedback from happy customer

We receive a lot of positive feedback about our products, but this one made our day… It’s about our free NTFS Undelete product: You really saved my butt! While my wife was sleeping this afternoon, I was a genius and deleted all of our 6-day-old daughter’s baby pictures. Your NTFS Undelete got them back for me. THANK YOU!!!!!!! I was backing up to an external drive (by copying) and hit a snag, so I just deleted everything “from that drive” to start over. On my notebook computer, the Recycle Bin is disabled, so when I realized I was actually deleting the local drive it was too late. Seriously, you saved Read more…

business

A number of ways to promote your software

Andy Brice in his blog Successful Software enumerated a great collection of different promotion methods. He also described his own experience with each of them. Here the list of titles from his posts: Search Engines Pay per lick ads Banner ads Download sites Press releases Trade shows Email marketing Direct mail Print ads Forums Free ‘lite’ versions Cold calling Blogging Bloggers Affiliates Resellers Retail One day discounts promotions ebay Cross-selling/bundling Viral marketing Cover CDs Online directories Word of mouth Great job.

data recovery

Recover files from lost partition

Hey, we’ve just released nice tool — Partition Find and Mount. This tool allows everyone to easily recover files from lost or accidentally deleted partitions in the very convenient way. So, what are the differences between our software and other tools like R-Studio or similar? I will number three of them. Partition Find and Mount works extremely fast. Scanning your hard drive may take only 0.1 second. All found partitions can be mounted into the system. Mounting will make them available to the operating systems and standard tools like Windows Explorer can be used to access files. Software is extremely easy to use. I know, I know that we probably Read more…

business

Looking for a web designer

I am currently looking for a web designer and have to look over a lot of designer work. There is a common thing out there, after Windows XP, there is a “standard” to depict a “user” on the icon with a faceless head. Like on the original XP’s control panel icons: Almost every design studio has some icon with a faceless man. Just to let you know, I will prefer them and other clones to have a face.

usability

Usability: How could you know what is better?

Sometimes during development we argue about user interface elements. You can try to convince the developer about how to place controls on the forms to better organize the user’s workflow. But the truth is that it is very hard to know exactly what is better. Usually it is more about psychology and perception than about logic. So how can you be sure? The answer is simple – test! Just pick some random person near you, who is in a target group for your product who sees your product the first time, and ask to perform an action using your interface. And watch how he would perform. In a few minutes Read more…