Atola insight: Archives

Atola Insight: Case Management explained

This is something new to the data recovery software/equipment industry, so I have a feeling that it needs to be explained. Basically, case management allows tracking everything that is being done to a particular hard drive. I will give a couple real world examples: More than one person works on a particular hard drive When a company has more than one data recovery engineer, several people may work on a single hard drive. In this case keeping track on what has been already done to a hard drive as well as proper communication between engineers can become a real challenge. One data recovery engineer works on several hard drives at Read more…

Atola insight: Archives

Atola Insight: Supported hard drives

We receive this question again and again: what hard drives (model numbers) are supported by Atola Insight? I completely realize the importance of this question, but unfortunately, there is no simple answer. When we were designing Atola Insight, we’ve faced a dilemma: whether we add support for new hard drives on a per-model basis or use a different approach. We have chosen a different approach, and I will try to explain what it is. Per-model basis means that we start working on new hard drive models as soon as we have them in our lab, which means that there is always 3-12 months delay before the software can work with Read more…

Atola insight: Archives

Update on Atola Insight

We had a fully working Atola Insight software together with Atola DiskSense unit on the show, so anyone could see it in action and even try it. I am very proud that we had no program crashes and no hardware failures during the expo, thanks to Fedir, Andrey and Alexander — our top-notch developers. It was pleasure to meet our potential customers on the show and at the seminar and I’d like to thank everyone who attended. I’ve learned a lot while listening to the feedback, and we have already made changes to our current road map according to the feedback. Last couple of weeks my email was literally flooded Read more…

Atola insight: Archives

Answering questions about Atola Insight

It’s been two days since we announced Atola Insight, and we are already virtually flooded with questions and feedback about it. I will now go through the most common questions: Pricing: It will be a stand-alone product with a set price; no per-use charge as seen in Repair Station/HDD Unlock Wizard. Sorry, no prices are set so far. Preliminary pricing information can be expected in February 2008. Full roadmap (2-year development plan) will be released in March 2008. Presentation at CES 2008: I will do my best to have it taped. If that doesn’t happen for any reason, then I will at least publish my powerpoint presentation (EDIT: see comments Read more…